Our policy lasts 10 days. If 10 days have gone by since your delivery, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
To complete your return, we require a proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 10 days after delivery.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company; it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 1809 W Frankford Rd #160, Carrollton, TX 75007.
Free Shipping is available in orders over 40 usd.
Orders qualifying for FREE or discounted shipping promotions are shipped via our First Class Package Service rates only with USPS.
To return your product, you should mail your product to: 1809 W Frankford Rd #160, Carrollton, TX 75007.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
On occasion Republic Cosmetics offers shipping promotions, at which time domestic customers receive free shipping if they spend over a certain amount. These promotions may change periodically. To keep updated with our latest shipping promotions sign up to the Republic Cosmetics newsletter.
Orders can be tracked at:
The processing time for orders is 3-5 business days. After that, delivery time within the United States is 2-6 business days.
Please keep in mind that during holidays or launches, this time may vary. Thank you for your patience.